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Lynne Cairns

Webpage of Lynne Cairns, Australian author of historical novels, short stories and poetry.

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Tag Archives: The frustrating wait for phone help. Why customers are driven away. Let’s have more humans answering phones.

The Age of Communication

Call us they said. We are here to help you 24/7. And so, I rang their number and waited. and Waite, and waited…

Posted byLynne CairnsMarch 17, 2026Posted inUncategorizedTags:Customer Service, really?, The frustrating wait for phone help. Why customers are driven away. Let's have more humans answering phones.Leave a comment on The Age of Communication
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